MUNICIPAL / CITY WATER

Questions about your city water?

Start with the utility report. If the concern seems specific to your home, testing at the tap may help.

Ask About Testing

Start with the utility report

It may answer the question before you pay for testing.

Asheville municipal water

For Asheville water, check the City’s current Water Quality Report and advisories first.

WHEN PROPERTY-SPECIFIC TESTING MAY HELP

When testing at home helps

The issue seems local to your home

A fixture, service line, plumbing, or treatment system can affect what reaches the tap.

You are considering treatment

Testing can show what is at the tap before you decide what to do.

You already have a clue

A lab result, plumbing concern, service-line question, or treatment issue may point to a specific test.

City-water testing options

For a focused city-water question, our Basic test is performed in-house. Broader Essential, Advanced, and Premium panels are available through an off-site certified laboratory.

Basic — focused in-house testing

Our Basic test is performed at our facility and can include pH, hardness, total dissolved solids, iron, manganese, and chlorine. Tell us what you are trying to understand and we’ll confirm whether the Basic test fits the question.

Essential — off-site certified lab

5 metals/minerals, 7 inorganic compounds, 4 physical characteristics, and 16 disinfectants and disinfection byproducts.

Advanced — off-site certified lab

20 metals/minerals, 7 inorganic compounds, 4 physical characteristics, 16 disinfectants and disinfection byproducts, and 47 volatile organic compounds (VOCs).

Premium — off-site certified lab

Everything in the Advanced panel, plus 20 pesticides, herbicides, and PCBs.

Ask about city-water testing
PROPERTY-SPECIFIC QUESTION?

Tell us what you're noticing

Ask About Testing